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CONFIDENTIALITY

Clients’ information. Confidentiality is the cornerstone of our practice. I keep my clients’ identifying information and any information gathered in sessions and other means of communication strictly confidential. Identifying information include clients’ full name, contact details, nationality, age…etc. Clients’ files are kept in a secure cabinet in my office for at least 7 years. Only you can authorize releasing information to anyone else.

Exceptions to confidentiality: As a marriage and family therapist I am required to keep confidentiality which prohibits me from sharing client information except in the event that I suspect that you pose an immediate danger to yourself AND/OR to anybody else. I am required to take actions to protect you. This may involve contacting your family member (s) or/and the appropriate local authorities.

Confidentiality and Couple or Family Therapy

In couple or family psychotherapy, we treat the relationship as a client. I will keep confidential (within the limits cited above) anything you disclose to me. However, secrets, revealed to me without the presence of the significant other, should be discussed in sessions within the next three sessions. I encourage open communication between family members and I reserve the right to terminate our therapy relationship if I deem the secrets to be detrimental to the therapeutic process. The confidentiality clause in this agreement protects both clients’ privacy regarding information shared in conjoint sessions unless both clients consent to disclose.

Meeting your therapist in public. Please discuss with your therapist ways you would like to handle greetings in case you meet your therapist in public.

FEE, PAYMENT, RESCHEDULING

Payment for therapy sessions, consultation, report writing, and related work must be paid by bank transfer in full at least two working days in advance. Otherwise, the next appointment(s) might be canceled. The agreed amount is VND2,600,000 per hour before VAT.

When you decide to cancel or reschedule an appointment, please let your therapist know at least 48 hours in advance. No-show or late cancellation is charged in full and will be added to the next bill.

CONDITIONS FOR COUPLE THERAPY Please note that I do not recommend couple therapy if:

1) there is domestic violence (emotional or physical abuse) in the relationship

2) one or both of the parties contemplate to leave the relationship

3) one of the parties seeks therapy to “fix” the other party

4) one of the parties is not willing to engage in couple therapy but feels forced to.

STAGES OF THERAPY When your therapist and you feel comfortable to embark on this very personal journey in the pursuit of an improved state of well-being, it is important to discuss the timeline so you know what to expect and plan ahead if necessary. It is a fluid process which may be described as a cycle of ongoing assessment, identification of the core problems and goals, clarifying behavioral and relational patterns, developing skills, and practicing the steps and skills needed to achieve your goals. The process starts with an assessment session and takes place in three stages of therapy:

1) A short phone call of 15-20 minutes. During this brief conversation, we discuss your situation, goals and expectations for therapy. For those requesting for couple therapy, I assess whether there are factors that could rule out couple therapy (please see “Terms and Conditions”.

2) An assessment session that might take up to 90 minutes. We will take a look at your situation, assess for anxiety and depressive symptoms if necessary. For couple therapy, we will look at the formation of the relationship, patterns or areas you feel stuck in, and your strengths.

3) Stage 1: If we think that we can work together to address your therapeutic needs, I suggest we start with weekly sessions for the first stage of therapy – when my clients work hard in therapy to learn and practice new skills.

4) Stage 2: my clients and I move to this stage when they feel things have stabilized for a while and they are confident that they have entered a more desirable state of being. Sessions start to become less regular: twice or once a month.

5) Stage 3: my clients are now feeling that they only need to check in once in a while whenever necessary.

Frequency of appointments: For therapy to be most effective, weekly sessions are recommended for at least 3 months. Most severe cases may require twice a week.

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