Welcome to Saigon Therapy, where we believe in the transformative power of partnership between therapist and client. Therapy is not merely a service provided by professionals but rather a collaborative journey of self-discovery and growth. Much like two artists working together on an art project, therapy requires teamwork and a deep connection between therapist and client. Please review the following terms and conditions to understand the guidelines and expectations for our services, as well as the next steps in your journey with us.

CONFIDENTIALITY

Clients’ information. Our marriage and family therapist maintains the confidentiality of clients’ identifying information and any details shared during sessions or other forms of communication. This includes clients’ full names, contact details, nationalities, ages, and other personal information. Client files are securely stored in our office for a minimum of 5 years, and no information is released to anyone without explicit authorization.

Exceptions to confidentiality: As a marriage and family therapist, our therapist is bound by confidentiality regulations, except in cases where there is a risk of immediate harm to yourself or others. In such instances, our therapist is obligated to take appropriate action to ensure your safety, which may involve informing family members or contacting local authorities.

Confidentiality and Couple or Family Therapy

In couple or family therapy, the relationship is considered the client. Therefore, any information disclosed within sessions is treated with confidentiality, within the limits mentioned above. However, secrets shared without the presence of other involved parties should be addressed within the next three sessions to promote open communication. Our therapist reserves the right to terminate therapy if secrets are deemed detrimental to the therapeutic process. The confidentiality agreement also protects privacy regarding information shared in joint sessions unless consent is obtained from all involved parties.

Meeting your therapist in public. Please discuss with our therapist how you would like to handle greetings if you happen to encounter her in public settings.

FEE, PAYMENT, RESCHEDULING

 Our marriage and family therapist offers individual therapy sessions at VND 3,000,000 per hour and couple/family therapy sessions at VND 3,500,000 per hour, exclusive of VAT. Appointments are secured upon receipt of payment via bank transfer at least two working days in advance.

For cancellations or rescheduling, kindly provide notice at least 48 hours in advance. Please note that failure to attend or late cancellations will incur charges equivalent to a full session fee. If there are three late cancellations within a short period of time, this may indicate a lack of commitment to therapy. This could prompt our therapist to terminate therapy in order to accommodate other committed individuals and families on the waiting list.

For more information on rates for group therapy, seminars, and workshops, and e-learning courses please reach out to us at info@saigontherapy.com.

CONDITIONS FOR COUPLE THERAPY

In couple therapy, adherence to certain conditions such as commitment, openness, and respect fosters a conducive environment for constructive dialogue and relationship growth.

1. Commitment: Both partners must be committed to the therapy process and willing to actively participate in sessions.
2. Openness: Couples should be willing to communicate openly and honestly about their thoughts, feelings, and experiences.
3. Respect: Respect for each other and the therapist is essential for creating a safe and supportive therapeutic environment.
4. Willingness to Change: Couples should be open to exploring new perspectives and behaviors to address relationship issues.
5. Confidentiality: Respect for the confidentiality of information shared in therapy sessions is crucial for building trust and facilitating open communication.
6. Attendance: Both partners should prioritize attending therapy sessions regularly and punctually to maintain the momentum of the therapeutic process.
7. Post-session Reflection and Skill Practice: Reflecting on emotions and thoughts, along with practicing the skills and concepts discussed in sessions, is essential for progress in therapy
8. Patience: Couples should understand that progress in therapy may take time and be patient with themselves and each other throughout the process. 

In accordance with the ethical codes of practice in the field, our marriage and family therapist is unable to accept couple therapy if certain conditions are present.

1. In cases where there is domestic violence (emotional or physical abuse) within the relationship, couple therapy may not be suitable or safe until the safety of all parties involved can be ensured.
2. If one or both parties are seriously contemplating leaving the relationship, it may be more beneficial for them to seek individual therapy to address their concerns and explore their options before engaging in couple therapy.
3. When one of the parties seeks therapy with the intention of “fixing” the other party rather than working together to address mutual concerns and improve the relationship, couple therapy may not be effective or appropriate.
4. If there is ongoing infidelity in the relationship, unless the couple’s goal is to separate or divorce and co-parent. 
5. If one party is unwilling to engage in couple therapy and feels coerced or forced into it, the therapeutic process may be compromised, and it may be more constructive for both individuals to pursue individual therapy first to address any underlying issues or barriers to participation.

NEXT STEPS

After expressing interest in our services, you will begin with an initial interview to discuss your concerns, goals, and expectations with our therapist, Huong Tran. If you agree to proceed, we will guide you through filling out necessary forms, scheduling an assessment session, and establishing a regular therapy routine.

1. Initial Interview: The initial interview allows our therapist, Huong Tran, and you to discuss your concerns, goals, and expectations. This session helps her determine whether she is able to work with you, the type of therapy needed, and whether it would be best to refer you to another therapist.
2. Forms to Fill Out: Once our therapist and you agree to work together, we will send you assessment forms and provider agreement forms. If you are opting for couple therapy, both of you will need to fill these out and return them to our therapist before your first session. These forms help our therapist understand your background, goals, and expectations for therapy.
3. Assessment Session: You will begin with an initial assessment session to identify the key areas to focus on and set the groundwork for our therapy sessions.
4. Therapy Sessions: Initially, it is recommended to meet once a week to establish momentum and address urgent issues. As you progress and reach the maintenance stage, our therapist and you will discuss reducing the frequency of sessions to twice a month.
5. Reflect and Practice: After each session, it is best that you reflect on your thoughts and emotions and practice the skills learned in therapy. This ongoing practice is crucial for making lasting changes.
6. Follow-Up: At the start of each subsequent session, our therapist Huong Tran will discuss your reflections and practices from the past week with you to ensure progress is being made and to address any challenges you may have encountered.

Please let us know if you have any questions or concerns. You can reach us at info@saigontherapy.com